Escalation Policies
Escalation policies define the sequence of steps PagerDuty follows when notifying responders about an incident. They connect services to on-call schedules and individual users.
Tools​
list_escalation_policies​
List escalation policies with optional filtering.
| Parameter | Type | Required | Description |
|---|---|---|---|
query_model | EscalationPolicyQuery | No | Optional filtering parameters (name, team, pagination) |
Example prompts:
"List all escalation policies"
"Show escalation policies for the infrastructure team"
get_escalation_policy​
Get a specific escalation policy by ID.
| Parameter | Type | Required | Description |
|---|---|---|---|
policy_id | string | Yes | The ID of the escalation policy to retrieve |
Example prompt:
"Get the details of escalation policy PXXXXXX"