Use Cases Overview
This section collects real-world use cases for the PagerDuty MCP Server — contributed by the FDE team and the community. Each use case includes a scenario description, the tools involved, and example prompts you can use directly in your AI client.
Use these as a starting point, adapt them to your environment, and share your own workflows back with the community.
Available Use Cases
| Use Case | Tools Used | Mode |
|---|---|---|
| Incident Investigation | list_incidents, get_incident, list_incident_notes, list_alerts_from_incident, list_incident_change_events | Read-only |
| On-Call Handoff | list_oncalls, list_schedules, list_incidents, get_user_data | Read-only |
| Service Health Check | list_services, list_incidents, list_change_events, list_log_entries | Read-only |
| Incident Response Automation | create_incident, manage_incidents, add_responders, add_note_to_incident, start_incident_workflow | Write |
How to contribute
Found a workflow that saves your team time? We'd love to add it here.
Open a pull request against pagerduty-mcp-server-docs with a new file under docs/use-cases/ following the format of any existing use case page.