PagerDuty MCP Server
The PagerDuty MCP Server is PagerDuty's official implementation of the Model Context Protocol (MCP) — a standard that enables AI assistants to interact with external services through structured tool calls.
With the PagerDuty MCP Server, you can manage your PagerDuty account directly from AI clients like Cursor, VS Code, Claude Desktop, and any other MCP-compatible client.
What You Can Do
- Investigate incidents — list, filter, and get detailed information about active and past incidents
- Manage on-call schedules — view schedules, overrides, and who is currently on-call
- Configure services and teams — read and update service configurations and team membership
- Orchestrate events — inspect and update event orchestration rules
- Monitor status pages — read and publish status page updates
- And 50+ more tools across 14 PagerDuty domains
Two Deployment Modes
| Mode | Description | Use Case |
|---|---|---|
| Local Server | Runs on your machine via uvx or Docker | Development, personal use, custom configuration |
| Remote Server | PagerDuty-hosted, OAuth-based | Teams, zero-install setup, enterprise |
Tool Summary
The server exposes 55 tools across 14 domains:
| Domain | Tools | Write Operations |
|---|---|---|
| Alert Grouping | 5 | create, update, delete |
| Alerts | 2 | — |
| Change Events | 4 | — |
| Incidents | 10 | create, manage, add responders, add notes |
| Incident Workflows | 3 | start |
| Services | 4 | create, update |
| Teams | 8 | create, update, delete, add/remove members |
| Users | 2 | — |
| Schedules | 6 | create, update, overrides |
| On-Call | 1 | — |
| Log Entries | 2 | — |
| Escalation Policies | 2 | — |
| Event Orchestrations | 7 | update router, append rules |
| Status Pages | 8 | create posts and updates |
Read-only tools are always available. Write tools require the --enable-write-tools flag.
Quick Navigation
- Prerequisites — what you need before starting
- Quick Start — up and running in 5 minutes
- Tool Filtering — reduce tools exposed to your AI client
- Tools Reference — complete tool catalog